The panels bring a diverse perspective of utility leaders from across the country to share their insights, lessons learned, and best practices.
Hear from utility representatives on how COVID-19 and the CARES Act stimulus bill is impacting their operations, what they’re doing to maintain productivity with a heavily remote workforce, and best practices for effectively communicating with customers.
Utilities can play an important role in helping customers manage their utility bills by enhancing and expanding income-based programs. Hear from utility leaders on their limited income programs, how they were formed, and how they are evolving during this unprecedented time.
Employee safety and service reliability for customers remain top priorities, but how are utilities keeping the business moving while taking on the additional challenges of the current environment? Representatives from Exelon, Orlando Utilities Commission, and Tucson Electric Power discuss business continuity strategies, how operations have shifted, and how the workforce is being redesigned.
I am even more accessible than the other modals.