How Customer Needs are Driving Corporate DEI Action | Recorded Webinar

West Monroe and a panel of business leaders had a candid discussion on the role inclusion and diversity plays for customers

How Customer Needs are Driving Corporate DEI Action | Recorded Webinar

October is Global Diversity Awareness month – to celebrate, West Monroe hosted a panel of national business leaders for a candid discussion on the role inclusion and diversity plays for customers across various industries, the imperative for action, and how organizations can create meaningful change.


Topics discussed by the panel:

  • How to serve your customers and markets better by incorporating DEI in your business strategy 
  • The underlying drivers that will continue to make DEI more relevant  
  • A “systems” perspective in effectuating DEI related changes
  • How you can facilitate change both at an organizational and individual level

Featured panelists:

  • Ed Baine, President, Dominion Energy Virginia  
  • Carolyn McCarty, former head of Diversity, Inclusion and Belonging, Capital One Commercial Bank   
  • Soujanya (Chinni) Pulluru, MD, Sr. Director II, Clinical Transformation, Innovation and Operations, Health and Wellness, Walmart 
  • Clayton Robbins, Founding Partner and Principal, Diversity Equity Inclusiveness Consulting, LLC
  • Penny Wand, Director, West Monroe’s Technology practice and Inclusion and Diversity Council Lead 

West Monroe moderator:

  • Munzoor Shaikh, Senior Director, national practice leader for Health Systems and a founding member of the firm’s Inclusion & Diversity Council

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