Please join West Monroe to celebrate our new office in San Francisco and sample wines from RARECAT.
First Contact Resolution (FCR) is an important metric for every business—regardless of its size or industry. It measures how often a customer’s issue is resolved the first time they contact an organization, essentially indicating how easy it is for a customer to do business with an organization.
West Monroe has established a global network, increasing our breadth and depth of our delivery capabilities well beyond North America.
Join The West Monroe Team
Landing a “good job” isn’t the same as pursuing a fulfilling career. At West Monroe, you’ll find we’re more interested in supporting career goals than filling an empty position.