Seattle
Business Consultants
Deep Technologists
Advanced Analytics
Customer Experience
Mergers & Acquisitions
Operations Excellence
Performance Services
Greg Layok Advanced Analytics

We use insights and metrics to turn your business into a data-driven organization that understands its customers.

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Person
We help you identify customer experience initiatives that strengthen your operating model and ultimately drive top-line revenue.
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Operational Excellence
We tackle the complexities of M&A across the transaction lifecycle, from strategy, analysis and planning through integration and optimization.
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Mergers and Acquisitions
We help you realize the benefits of technology, process and organizational change by driving real, sustainable adoption.
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We run high quality, efficient systems to set the foundation for your growth and innovation.
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Customer Experience

Partnering with you to reimagine, build and transform your business with technology.

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An Uncommon Blend

We are driven by opportunities to contribute to our clients’ commercial success. We partner with clients to help generate revenue, reduce costs and transform their thinking.
We are deep technical experts, uniquely capable to help you understand how technology can transform transactions, operations, and customer experiences. A good number of us even code.
West Monroe Partners - A unique approach
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Latest Insights

Is New York's Reforming the Energy Vision (REV) Trying to Accomplish Too Much, Too Fast?

New York was not the first state in the US to tackle the regulatory reforms that distributed energy resources (DERs), renewable energy (such as solar and wind), and other new technologies have catalyzed for traditional utility regulations and business models. Hawaii and California are just two of the states that have already undertaken many of the major reforms necessary to accommodate them on the grid, driven by the rapid adoption of these technologies.

Rather than dealing with each individual issue separately, Governor Andrew Cuomo, the New York Public Service Commission (PSC), and the New York Department of Public Service (DPS or Staff) have undertaken the herculean task of considering the many different threads of the Utility of the Future as part of one overarching initiative, “Reforming the Energy Vision” (REV). This rather holistic approach to regulatory reform has not been without growing pains and skepticism for being overly ambitious and politically fraught.  

A Winning Formula: Solutions for Payment Providers
Our deep industry experience, technology expertise and customer focus add up to more effective card programs.
Distributed Energy Resources (DERs)
The rise of distributed energy resources (DERs) is an exciting and interesting opportunity for customers, and a challenge and opportunity for the utilities and the organizations that regulate them. We take a comprehensive look at the present and future state of DERs through multiple lenses: customer adoption and awareness; utilities’ adoption challenges and opportunities, and support and planning initiatives; and regulatory commissions’ actions, obstacles and perceptions.

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WMP: An Uncommon Blend

Global Network

West Monroe has established a global network, increasing our breadth and depth of our delivery capabilities well beyond North America.

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Careers

Join The West Monroe Team

Landing a “good job” isn’t the same as pursuing a fulfilling career. At West Monroe, you’ll find we’re more interested in supporting career goals than filling an empty position.


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Global Network

West Monroe has established a global network, increasing our breadth and depth of our delivery capabilities well beyond North America.

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