Seattle
Business Consultants
Deep Technologists
Advanced Analytics
Customer Experience
Mergers & Acquisitions
Operations Excellence
Performance Services
Greg Layok Advanced Analytics

We use insights and metrics to turn your business into a data-driven organization that understands its customers.

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Person
We help you identify customer experience initiatives that strengthen your operating model and ultimately drive top-line revenue.
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Operational Excellence
We tackle the complexities of M&A across the transaction lifecycle, from strategy, analysis and planning through integration and optimization.
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Mergers and Acquisitions
We help you realize the benefits of technology, process and organizational change by driving real, sustainable adoption.
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We run high quality, efficient systems to set the foundation for your growth and innovation.
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Kevin McCarty

Partnering with you to reimagine, build and transform your business with technology.

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An Uncommon Blend

We are driven by opportunities to contribute to our clients’ commercial success. We partner with clients to help generate revenue, reduce costs and transform their thinking.
We are deep technical experts, uniquely capable to help you understand how technology can transform transactions, operations, and customer experiences. 
West Monroe Partners - A unique approach
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Latest Insights

San Francisco Open House

Please join West Monroe to celebrate our new office in San Francisco and sample wines from RARECAT.

First Contact Resolution
By: Carolyn Williams, Manager, Customer Experience

First Contact Resolution (FCR) is an important metric for every business—regardless of its size or industry. It measures how often a customer’s issue is resolved the first time they contact an organization, essentially indicating how easy it is for a customer to do business with an organization.

Speed is the New Differentiator in Mergers & Acquisitions
But moving quickly to submit the earliest bid comes with risks — namely, abridged access to information and an inability to get the investment committee comfortable based on traditional and thorough due diligence. How can investors move fast to capitalize on an investment opportunity offered at auction while hedging against risks of the unknown?

Global Network

West Monroe has established a global network, increasing our breadth and depth of our delivery capabilities well beyond North America.

Global offices
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Careers

Join The West Monroe Team

Landing a “good job” isn’t the same as pursuing a fulfilling career. At West Monroe, you’ll find we’re more interested in supporting career goals than filling an empty position.


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Global Network

West Monroe has established a global network, increasing our breadth and depth of our delivery capabilities well beyond North America.

Global offices
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