Columbus, Ohio
Business Consultants
Deep Technologists
Advanced Analytics
Customer Experience
Mergers & Acquisitions
Operations Excellence
Performance Services
Greg Layok Advanced Analytics

We use insights and metrics to turn your business into a data-driven organization that understands its customers.

View More
Person
We help you identify customer experience initiatives that strengthen your operating model and ultimately drive top-line revenue.
View More
Operational Excellence
We tackle the complexities of M&A across the transaction lifecycle, from strategy, analysis and planning through integration and optimization.
View More
Mergers and Acquisitions
We help you realize the benefits of technology, process and organizational change by driving real, sustainable adoption.
View More
We run high quality, efficient systems to set the foundation for your growth and innovation.
View More
Customer Experience

Partnering with you to reimagine, build and transform your business with technology.

View More

An Uncommon Blend

We are driven by opportunities to contribute to our clients’ commercial success. We partner with clients to help generate revenue, reduce costs and transform their thinking.
We are deep technical experts, uniquely capable to help you understand how technology can transform transactions, operations, and customer experiences. A good number of us even code.
West Monroe Partners - A unique approach
View More

Latest Insights

Delivering Effective Sales Quotes
One of the key advantages of a customer relationship management (CRM) solution is better visibility into the sales pipeline—but it isn’t uncommon for that enhanced visibility to expose other issues in the sales process. For example, organizations that have complex product offerings often have difficulty balancing accuracy, speed, and margin when developing and presenting sales quotes to their customers.
No More Waiting Room: The Future of the Healthcare Customer Experience

Healthcare consumers expect more than basic coverage and annual checkups from their insurers and providers. With the widespread emergence of technology, including wearables and connected devices, customers increasingly interact with their healthcare providers and insurers via a multiplicity of channels. West Monroe conducted a survey of more than 1,300 healthcare consumers, and a roundtable of healthcare insurance executives to better understand how today’s customers interact with their healthcare providers and insurers, and how these communication preferences are shaping the industry.

Mergermarket’s Financial Services M&A Forum

Join West Monroe Partners and other industry experts at Mergermarket’s Financial Services M&A Forum as they discuss the state of play for financial services and what role M&A and financing will play as the industry shifts.

Featured Video

WMP: An Uncommon Blend

Global Network

West Monroe has established a global network, increasing our breadth and depth of our delivery capabilities well beyond North America.

View More

Careers

Join The West Monroe Team

Landing a “good job” isn’t the same as pursuing a fulfilling career. At West Monroe, you’ll find we’re more interested in supporting career goals than filling an empty position.


View More

Global Network

West Monroe has established a global network, increasing our breadth and depth of our delivery capabilities well beyond North America.

View More