Columbus, Ohio
Business Consultants
Deep Technologists
Advanced Analytics
Customer Experience
Mergers & Acquisitions
Operations Excellence
Performance Services
Greg Layok Advanced Analytics

We use insights and metrics to turn your business into a data-driven organization that understands its customers.

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Person
We help you identify customer experience initiatives that strengthen your operating model and ultimately drive top-line revenue.
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Operational Excellence
We tackle the complexities of M&A across the transaction lifecycle, from strategy, analysis and planning through integration and optimization.
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Mergers and Acquisitions
We help you realize the benefits of technology, process and organizational change by driving real, sustainable adoption.
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We run high quality, efficient systems to set the foundation for your growth and innovation.
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Kevin McCarty

Partnering with you to reimagine, build and transform your business with technology.

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An Uncommon Blend

We are driven by opportunities to contribute to our clients’ commercial success. We partner with clients to help generate revenue, reduce costs and transform their thinking.
We are deep technical experts, uniquely capable to help you understand how technology can transform transactions, operations, and customer experiences. 
West Monroe Partners - A unique approach
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Latest Insights

Sell-Side Technology Diligence in M&A: Can You Afford Not To?
With technology becoming a standard part of today’s transaction process, both financial and strategic buyers come to the negotiation table armed with insight about potential technology gaps and issues – insight they are using to negotiate discounts during the process.
Turning the Contact Center Into a Profit Center in the Digital Age

By: Cindy Garrett, Director, Customer Experience and Eric Freshour, Manager, Operations Excellence

Escalating pressure to consistently boost the bottom line is driving executives to cut into tried-and-true establishments like the contact center, which may not appear as relevant in a digital age. And while contact centers have long been considered a necessary but expensive point of customer engagement, they are now a target for cutbacks as customers take to social media and self-help.

San Francisco Open House

Please join West Monroe to celebrate our new office in San Francisco and sample wines from RARECAT.

Global Network

West Monroe has established a global network, increasing our breadth and depth of our delivery capabilities well beyond North America.

Global offices
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Careers

Join The West Monroe Team

Landing a “good job” isn’t the same as pursuing a fulfilling career. At West Monroe, you’ll find we’re more interested in supporting career goals than filling an empty position.


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Global Network

West Monroe has established a global network, increasing our breadth and depth of our delivery capabilities well beyond North America.

Global offices
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