Winning in the marketplace starts with winning in the workplace. Whether the economy is up or down, the internal operating side of a business will always face challenges in driving and supporting success.
It’s important that companies focus on prioritizing efficient operations to increase productivity and embracing the digital frontier to remain agile. And it’s equally important to build an employee-centric culture that attracts and retains talent.
We’re not your typical workforce optimization consultants. We design and implement process improvements supported by innovative technology that help people understand why change needs to happen, and what their own critical role will be in bringing it to life.
Because when your people get on board with your mission, transformation happens.
Back-office optimization. Full-scale transformation. Real financial value. That’s our goal, and to make it happen, we focus on the essential layers of adoption: organization, teams, and individuals. We take a three-phased approach to operations excellence consulting by helping you unlock the enduring benefits of business, process, and organizational optimization:
The result? Real, sustainable adoption, and tangible, measurable impact.
Carrie is a director in our Operations Excellence practice. She specializes in driving large-scale business transformation.
Laura brings operational expertise paired with a singularly creative eye to deliver results to her clients.
Michael’s operational experience across many facets of the retail industry means he brings years of experience and success to his clients.
Mike is a managing director, member of the Executive Team, and the leader of our Operations Excellence practice.
Colleen has the experience needed to oversee large transformational projects while still maintaining a personal partnership with her clients.
Greg’s unique combination of operations management and engineering expertise make him uniquely suited for building efficient, productive workplaces.
John leads complex, technology initiatives through to tangible results – ranging from efficiency to productivity to a better customer experience.
Shannon is an experienced program manager and organizational expert who guides companies going through significant transformations.
Matt’s industry background means he understands his clients’ challenges and can help them meet their goals.
Kelsey is a senior manager in our operations excellence practice who drives complex programs and transformations across business and tech teams.
An expert in organizational design, development, and change, Rick helps clients build stronger organizations, cultivate talent, and improve performance.
John helps financial institutions use new technology to create a better experience for customers and employees across the lending process.
Chris unlocks productivity and value by blending engineering, technology acumen, and proven approaches to optimize labor and management effectiveness.
Jennifer is a senior manager in our Operations Excellence practice and an advocate for enterprise and operating model changes that elevate performance.
A Director in our Operations Excellence practice, John’s forte is using technology implementation to advance business goals.
Alex is a senior manager specializing in workforce and process optimization solutions within our Operational Excellence practice.
A director in our Operations Excellence solutions line, Jeremy brings industry expertise and a positive spirit to productivity and supply chain optimization.
Bob is a senior principal in our Operations Excellence practice with decades of consumer product leadership experience.
Building West Monroe’s Intelligent Automation from the ground up, Mark has brought impactful changes to his clients.
Deric is a senior manager in our Operations Excellence practice. He has deep experience in finance, ERP, and project management.
A director in our OE practice, Tom helps clients create value by identifying operating efficiencies to achieve growth through mergers and acquisitions.
By taking an A-to-B approach to implementations, Rick can provide guidance to help clients achieve their vision.
Glenn is a leader and strategic advisor focused on engaging and enabling organizations to realize maximum benefit from transformation initiatives.
A senior manager in our Operations Excellence practice, Brian helps clients optimize their logistics business processes.
Maria assesses changes her clients are going through by first listening to them and then helping them view and approach issues through multiple lenses.
A senior manager in our Operations Excellence practice, David uses an analytic approach in solving complex issues for clients.
Bill brings empathy and proven change management principles to clients who are navigating transformational change.
Bart has the skills and experience to help your organization increase revenue, reduce costs, and promote business growth.
Nick will help you define and align on key performance indicators to measure the success for their strategic projects.
John is focused on improving operations and processes for his clients, allowing you to serve your clients more effectively.
Jay is a results-driven IT expert with the business savvy to help your organization reach its desired future state to achieve your goals and objectives.
Kelly’s intuitive knowledge of how business strategy translates to system requirements means he can help your business apply technology in a holistic way.
Michael is a senior manager in our Operations Excellence practice. He specializes in developing solutions that improve productivity and reduce operating costs.
Mel brings an unmatched enthusiasm and an array of expertise from software development to infrastructure management.
David leads West Monroe’s Human Capital Management team and believes in the power of people and culture to unlock value for his clients.
With proven excellence blending engineering and technical expertise, Daniel has the know-how to help your team find success.
An introspective, conscientious change leader, Katie views organizational change management as a natural extension of any overall work plan.
Noah has a track record of driving complex enterprise transformation and delivering holistic productivity solutions for his clients that create tangible results.
Jefferey is a senior manager in our Operations Excellence practice with extensive experience in all facets of supply chain management.
Eric is a senior manager in our Operations Excellence practice, and an expert in organizational transformation enablement and change management.
A senior manager in our OE practice, Corie has experience helping organizations execute transformative change in order to be more competitive.
A director in our Consumer & Industrial Products practice, Bill has more than 30 years of experience leading complex operational improvement programs.
With 500+ mergers and acquisitions under his belt, Jeff knows how to make culture a strategic engine for creating value.