Mel Heckman

Mel Heckman

Senior Manager Operations Excellence Chicago

Bring Mel on to your team if you’re looking for someone to roll up their sleeves and get in the trenches with you. He pours himself into his work and won’t rest until even your most difficult challenges are solved. He recently was instrumental in turning around a $60 million ERP implementation.

Mel is more than just a consultant -- he’s a partner. His work ethic is second to none and that enthusiasm is contagious. He encourages critical, out-of-the-box thinking that evolves into solutions that truly benefit his clients.

He’s been with West Monroe since 2017. He joined our team from Plano Synergy where he was director of business analytics. He has a bachelor’s degree from Northern Illinois University and a master’s degree from The University of Chicago’s Booth School of business.

What makes Mel different

Mel earned his stripes as an owner of three different consulting businesses over the years, two of which were purchased by larger organizations. He is also married with three teenage kids, enjoys outdoor activities such as backpacking and camping, and occasionally dabbles in woodworking.

Where Mel makes an impact

Mel works with Big Shoulders Fund, which provides support to inner city schools in Chicago. He also works with the American Red Cross’s Sound the Alarm program, which provides free fire alarms to underprivileged neighborhoods across the country.

Meet the Operations Excellence team