Jennifer Schmidt

Jennifer Schmidt

Senior Manager Operations Excellence Chicago

Whether she’s developing a roadmap for a financial IT portfolio overseeing hundreds of projects or helping a client achieve a 51% improvement in project compliance, Jennifer is committed to delivering tangible impact and value. 

Jennifer’s deep expertise in software development methodologies and industry experience give her a unique perspective on project management and operations challenges. She delivered IT implementations for EMR systems that were used by five health clinics serving more than 8,000 patients.

As a project leader and mentor, Jennifer facilitates success by encouraging team members to collaborate and promoting non-traditional problem-solving approaches. 

Prior to joining West Monroe, Jennifer was an adjunct professor with University of Chicago, Advanced Project Management Program. She has a bachelor’s degree from DePaul University and an MBA from the Kellstadt Graduate School of Business at DePaul University. 

What makes Jennifer different

Jennifer encourages people to think differently. She promotes collaboration, organizes team-building exercises and activities, including a book club, and frequently shares relevant, thought-provoking content such as Gretchen Rubin’s 4 Tendencies. Jennifer serves on the OpEx Knowledge Management Committee and participates in the Women’s Leadership Network. She is a sustainability ambassador and the founder of the Collective Genius Innovation Workshop.

Where Jennifer makes an impact

Jennifer is a board member with Care for Real, a not-for-profit agency providing support to Chicagoans in need. She also assists the organization with process and operational optimization.

Meet the Operations Excellence team