Reimbursement pressures. Costly transaction activity. Changing regulations. Today’s healthcare landscape is filled with challenges. The pressure’s on for organizations to fulfill their missions and maintain financial health. At West Monroe we’re taking healthcare consulting to the next level.
Now is the time for bold innovations—while staying pragmatic. So we focus on where you can make maximum impact. Draw on our healthcare strategy consulting expertise, our insights from other industries, and our experience in tailoring solutions to organization’s unique cultures, to make an impact—fast.
Together, we help you:
We partner with you to enable business processes and clinical operations, so you can capitalize on risk-based contracts, migrate towards risk-based care delivery, and achieve clinical integration as you navigate the shift to values-based reimbursement.
Contact centers are key for patients and physicians. Yet, without good access, patient flow is reduced, patients may be lost to competitors, and revenue collections are slow. We can help you create better, seamless care coordination.
In addition to clinical excellence, consumers expect seamless, intuitive experiences. Becoming a consumer-oriented healthcare organization means looking at existing technologies with an eye to optimization, and considering when to make new investments. We can help.
Our M&A expertise specific to healthcare data consulting—based on the 150-plus transactions we see every year—means we can execute an acquisition, merger, or carveout—fast. By combining competitive pre-close expertise with post-close value creation and transformation, we help you make the most of your investments.
The financial and reputational impacts of a compromise can be significant. That’s why it’s imperative to understand your risks. While prevention is ideal, the best cybersecurity plans prioritize operational resiliency, so your organization can withstand an attack, or bounce back.
Michael unlocks opportunities for dental and ancillary payers to grow their membership base and create new revenue streams.
Michael is a senior principal who helps clients through regulatory, transactional, and legal matters in the healthcare and M&A space.
Kate is a senior manager in our Healthcare & Life Sciences practice who helps clients navigate the healthcare M&A space.
Jukka is an accomplished clinician, strategist, and digital product creator whose innovations transform care delivery and promote growth goals.
Tim is an expert in improving how contact centers operate to support his clients’ customer experience strategy.
Ben creates value by improving contact center operations. He and his team turned one healthcare client into an industry leader – in just one year.
Julian challenges clients to innovate and break norms to accelerate the impact of new technology. His track record shows that works.
Trevor enjoys building teams that collaborate to solve his client’s toughest challenges, thriving in mission-oriented healthcare engagements.
Patrick is an experienced enterprise architect who drives value by helping his clients reduce maintenance, simplify administration, and improve productivity.
Amrita is a global innovation leader who turns ideas into successful projects that yield significant results.
Bringing a candid perspective and attention to detail, Andrew provides his healthcare clients with the guidance they need to be successful.
Munzoor is a director in our Healthcare & Life Sciences practice, focusing on managed care, health insurance, population health, and wellness.
With 20 years of consulting experience, Adam serves as a trusted advisor for some of the nation's largest health systems.
Andy brings years of expertise and a proven track record delivering both strategy and delivery project efforts for Health Plan companies.
With deep expertise in healthcare technology and operations, Nathan leads healthcare M&A for West Monroe.
Kim is a director with our Healthcare practice, a leader in our Minneapolis office, and a strong proponent of healthcare innovation.
A trusted senior client advisor, BJ structures and delivers transformational strategies for healthcare organizations.
Dawn’s background as a registered nurse allows her to act as a bridge between clinicians, technology, and business plans.
Using a combination of business process design and technology, Carolyne develops solutions to help her clients grow.
Bryan brings more than 15 years of strategy and technology consulting experience which helps him build trust with his healthcare clients.
A senior manager in our Healthcare & Life Sciences practice, Donna has a wealth of experience helping clients solve critical business challenges.
A senior director in our Healthcare & Life Sciences practice, Kristin is a trusted advisor in the areas of healthcare payer strategy and transformation.
Paul guides many of the nation’s largest healthcare insurance plans in evolving their technology to reduce costs and drive growth.
As managing director of our Healthcare & Life Sciences practice, Will is proud to drive progress in an industry that profoundly impacts people’s daily lives.
Mark helps his clients determine the right investments to make lasting impact on their digital organizations.
Dan is a director in our Healthcare & Life Sciences practice. He is passionate about adding value to an industry that touches so many lives.
An accomplished IT manager, Jason has a proven track record of helping his clients adapt to changes to the healthcare landscape.
Lorri is a senior manager in our Healthcare & Life Sciences practice with more than 20 years of executive and C-suite experience in healthcare operations.
Adam has expertise in advising private equity and public companies across all stages of the M&A lifecycle.
Jennie possesses organizational and communication skills that allows her the ability to manage large and complex transformations, which makes her invaluable to clients.
Combining deep operational and IT experience in the health plan sector with a strong communication style, Larry delivers measurable results.
With a deep focus in healthcare payer operations, Benjamin works with his clients to lead large-scale transformational initiatives.
A senior director and the leader of our Minneapolis Healthcare & Life Sciences practice, Chris excels at helping his healthcare clients drive innovation in an ever-changing and disruptive landscape.
I am even more accessible than the other modals.