Will Hinde weighs in on patient engagement technologies

If the healthcare reformation movement accomplished any significant change indelibly seared to the American culture and zeitgeist, it’s this: Patients no longer remain detached spectators in the care they receive.

Forget about merely paying a monthly insurance premium, perching on the sidelines and then jumping onto an administrative and clinical conveyor belt for service. Patients no longer tacitly delegate decisions about coverage, delivery, procedures and services to third-party designees — namely, clinicians, administrators and payers that determine, if not dictate the care received and appropriate compensation.

With rising prices stemming in part from rising costs and revenue protections, patients as consumers welcome the challenge to participate anyway, whether it be as simple as choosing insurance plans to providers and clinicians all the way down to the procedures performed and even the products and technologies used on them and how they were reprocessed if reusable.

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