- Featuring: Munzoor Shaikh
Munzoor Shaikh, senior manager within West Monroe's Healthcare practice, sheds light on how to identify the right times to use gamification. For example, as a tool in preventive medicine within corporations to help employees stay motivated to reach different health milestones. He also points out that hospitals may be focusing on the wrong tactics to help decrease 30-day readmission rates, which are largely due to “process” issues vs. patient engagement issues.
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