- Service: Customer Experience
West Monroe Partners announced a formal partnership with nCino, the leading provider of cloud-based operating solutions for the financial services industry. The relationship enables West Monroe, as a strategic implementation partner, to bring a new suite of treasury management sales and onboarding tools to market through nCino’s Bank Operating System.
West Monroe Partners, a full-service North American business and technology consultancy, today announced a formal partnership with nCino, the leading provider of cloud-based operating solutions for the financial services industry. The relationship enables West Monroe, as a strategic implementation partner, to bring a new suite of treasury management sales and onboarding tools to market through nCino’s Bank Operating System.
For many banks, managing the sales and onboarding process for commercial customers can be inefficient and inconsistent, due to reliance on manual, frequently paper-based processes; siloed activities; low visibility into the pipeline and movement of prospects through the purchasing and onboarding journey; and lack of integration with other bank systems.
“A number of our clients are looking to differentiate themselves in the commercial banking market and recognize treasury management as an essential source of revenue and a key opportunity to build long-term customer relationships,” said Neil Hartman, director of the banking practice for West Monroe Partners. “As we advised our clients through this process, we saw a significant need for more automation in the sales, onboarding and management process.”
nCino and West Monroe work together to define best practices in treasury management and use the components of the nCino Bank Operating System to deliver a solution that provides new levels of automation and advantage, including:
- A single point of data entry across the treasury management lifecycle;
- Proforma and profitability pricing tools integrated with a bank’s account analysis system;
- A customer-facing and internal portal that improves transparency from lead creation to go-live to ongoing service and maintenance;
- Effortless electronic forms and e-signature resources; and
- Intuitive management reporting and dashboards.
“We are thrilled to work with West Monroe to take our new treasury management capabilities to the banking industry faster,” stated Davis Brannan, EVP of strategic channels and alliances at nCino. “West Monroe’s deep industry knowledge and extensive practical business intelligence experience means they understand the pain points associated with treasury management and how automation can create a more efficient, transparent onboarding process for both banks and their customers.”
“There isn’t another product on the market that integrates the treasury management sales, fulfillment and onboarding activities along with a world-class loan origination system as seamlessly as the nCino Bank Operating System,” stated Hartman. “nCino is changing the game for commercial banking, to the benefit of banks’ bottom line.”
About West Monroe Partners
West Monroe is a progressive business and technology consulting firm that partners with dynamic organizations to reimagine, build, and operate their businesses at peak performance. Our team of more than 600 professionals is comprised of an uncommon blend of business consultants and deep technologists. This unique combination of expertise enables us to design, develop, implement, and run strategic business and technology solutions that yield a dramatic commercial impact on our clients’ profitability and performance.
nCino is the leader in cloud-based operating solutions for the financial services industry. Through its Bank Operating System, nCino leverages the power and security of the Salesforce platform to deliver a complete banking solution. Dedicated to transforming financial services through innovation, reputation and speed, nCino’s technology enables financial institutions of all sizes to expand market share, adapt to meet regulatory compliance, drive profitability and optimize operational transparency. Founded in 2012, nCino is headquartered in Wilmington, N.C. For more information, visit www.ncino.com and follow us on Twitter: @nCino.