- Service: Performance Services
West Monroe views “managed services” very differently and believes strong, efficiently run core systems are the foundation on which a business endures, grows and innovates. When run well, businesses are better positioned to achieve and exceed business objectives. The firm’s Performance Services practice provides clients application & data management, as well as core data center operations supported by a service desk focused on outstanding customer experience.
“Our Performance Services team is dedicated to helping clients to break down barriers between their IT organization and business teams to deliver high-quality programs, efficiently,” said Nate Ulery, Senior Director of Performance Services. “Our Performance Services team wears many gloves to ensure systems and processes are running at peak performance and customer service is exceeding expectations.”
Supported by a full-service business process and technology consultancy practice, West Monroe’s Performance Services practice offers strategic advice and support to business and IT leaders on matters ranging from customer service, service level expectations, business operations improvement, IT risk management, disaster recovery, and compliance.
Each year, MSPmentor gathers information for its annual rankings through the participation of managed service providers and IT service providers in our annual survey. The survey was conducted from December 2014 through January 2015. Rankings are based Penton Technology’s unique criteria for MSPs such as annual recurring revenues, total revenues and more.
"We want to congratulate West Monroe Partners and look forward to covering their growth strategies in the year ahead," said Marcia Parker, Executive Director, Penton Technology Group.
This year the top MSPmentor 501 companies recorded higher recurring revenues than ever before. Combined, the total annual recurring revenues for all of MSPmentor 501 2015 companies reached a record high of $3.95 billion in 2014, up 26.5% year over year.
"Thank you to all the companies who participated in this year's MSPmentor 501 survey, and congratulations to the companies that ranked on our 501 list, our regional lists and our Small Business list," said Jessica Davis, Editor in Chief of MSPmentor and Executive Editor at Penton Technology. "Your participation enables us to continue to provide you with high quality information about the most successful business models, pricing, vertical markets and other approaches to running your businesses in 2015 and beyond."
The complete 501 list is currently available on the MSPmentor. Additional lists include:
- The top ranked MSPs in North America
- The top MSPs in Europe, Middle East and Africa
- The top MSPs in Asia, Australia and New Zealand
- The top Small Business MSP list comprised of the top companies in our annual survey with 10 or fewer employees.
MSPmentor, produced by Penton Technology, is the ultimate guide to managed services. MSPmentor features the industry’s top-ranked blog, research, Channel Expert Hour Webcasts and FastChat videos. It is the number one online media destination for managed service providers in the world.ABOUT PENTON
Penton drives performance for more than 16 million professionals each and every day. They rely on us to deliver: Insights, information & workflow tools to inform critical business decisions; networking & community to engage them with industry peers & partners; and data & marketing services to advance their business performance & deliver ROI. Penton is a growth company with a track record of strong performance and success and is backed by its co-owners: MidOcean Partners and U.S. Equity Partners II, an investment fund sponsored by Wasserstein & Co., LP. For additional information on the company and its businesses, visit www.penton.com.