Which means the question on every business leader’s mind right now is: What choices can I make now to prepare for the inevitable?
The answer, we think, comes from recent history: During the last downturn in 2009, 20% of companies in the bottom quartile leapfrogged to the top 20% by recession’s end—and they did so by focusing on productivity gains before the downturn hit.
In this paper, you will learn:
- How to take advantage of the four areas where most opportunities for productivity gains exist
- How to increase employee engagement, front-line management effectiveness, and customer experience to drive productivity—in good economic times and bad
- How to balance goals, timelines, and expectations to take realistic steps toward preparing for a downturn