West Monroe and Sandy Spring Bank discuss how to put banking customers first

Hear first-hand from Jackie Howard, Senior Vice President at Sandy Spring Bank about their journey to becoming "consistently remarkable"

Banks today are required to meet customer expectations and provide a great experience while keeping up with the increasing speed of change and new trends in the market. 

Join us as we chat with Jackie about: 

  • The decision to become a customer-centric bank and why now
  • How they approached the changes
  • What they did, achieved and learned through this transition
  • How to achieve a differentiated customer experience in banking

You will also learn about West Monroe's new banking Solution in Salesforce: Banking CXellence