Hear first-hand from Jackie Howard, Senior Vice President at Sandy Spring Bank about their journey to becoming "consistently remarkable"
Banks today are required to meet customer expectations and provide a great experience while keeping up with the increasing speed of change and new trends in the market.
Join us as we chat with Jackie about:
- The decision to become a customer-centric bank and why now
- How they approached the changes
- What they did, achieved and learned through this transition
- How to achieve a differentiated customer experience in banking
You will also learn about West Monroe's new banking Solution in Salesforce: Banking CXellence