Aging infrastructure and grid modernization is forcing utilities to make massive upgrades. Are you ready?

It all starts with telecom
Upgrading a utility’s telecom and security infrastructure introduces a number of questions. Creating a holistic view of the entire network including the legacy and future business applications and a telecom and security strategy roadmap is now a necessity to ensure success and meet business objectives.

Telecom assessment
During a telecom assessment, we help utilities understand their current inventory of communication systems, applications and technologies.  Through a telecom maturity model and business line owner interviews, a future state will be defined and an actionable telecom blueprint will be created.

Business case development
We will review communication solutions and select a specific solution for each location based on the application’s requirements.  The chosen solution will drive the cost at each site and will then be aggregated into a network wide cost model.  Additional analysis like cost benefit, NPV or Total Cost of Ownership can then be performed.

Network design and engineering
A robust and holistic network design will eliminate stranded investments and sub-optimal configurations.  Each technology that is used (Carrier Ethernet, IP, MPLS, MPLS-TP) will have pros and cons that will be considered prior to selection and deployment. Once chosen, our network team will create a high level design that will drive requirements for vendor selection, low level design and ultimately vendor and system acceptance test plans.

Cyber security development
Ensuring that the network is safe from internal and external threats is paramount in today’s environment.  We will use our deep methodologies and security industry best practices to design a cyber security plan to meet the business needs and meet or exceed any future regulatory requirements.

Vendor selection management
Selecting the best vendor and solution for your project may be the most important decision during a telecom deployment project.  Developing a strong RFP that is based on a set of comprehensive engineering, functional, non-functional and technical requirements will set the groundwork for selecting the right vendor and managing a successful deployment.

System deployment PMO
Establishing a PMO based on sound practices and procedures will help keep the project on-time and on-budget while mitigating risks.  The PMO will also help manage and execute the people and process work streams including deployment, testing, change management, training and business process redesign. 

Post deployment support
Deploying the network is the easy part. Operating the network and its new equipment with sound monitoring, managing and maintenance practices requires network monitoring and management tools and processes as well as specific end to end system training from West Monroe that is above and beyond what equipment vendors provide.

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