What We Do
Meeting the IT operations needs of your business is essential to strong business performance. But keeping pace and keeping the many moving parts running well require a depth and breadth that is costly to build and maintain internally. Too often, companies rely on burdened internal IT teams and a patchwork of managed services outsourcers.
At West Monroe, we have a very different approach to managed services—one focused on running seamless IT operations as a key element of business performance.
We provide a streamlined and bundled service that will provide Amazon Web Services (AWS) hosting services and managed services offerings under one umbrella. Under this program, authorized solution providers manage, service, support, and bill AWS accounts for customers. The program further enhances West Monroe’s Managed Services offering for cloud, which includes planning and migration, support and managed services, cloud cost management, and security and compliance oversight.
People and processes are essential to performance
We have deliberately built a high-touch managed services model, delivered by a fully onshore team, to support the needs of clients with complex operating requirements and demanding user bases. That has meant investments in people, skills, processes, automation and analytics to drive the performance our clients expect.
We’re a committed on-shore team of business, technology, and industry experts
Our Managed Services team has the true depth and breadth to run core operations – whether on premises, in the cloud, or both—24x7, for today’s complex and evolving enterprises. We’re not just a collection of specialists; we’re a team of more than 100 enthusiasts with a passion for excellence, improvement and client service.
We’ve made a deliberate decision to keep our Managed Services team on shore and connected to both our clients and our consulting organization. You will work with people hand-picked to be part of our team, not external partners or outsourced vendors.