Building Capabilities for the Digital Utility of the Future
Business Relationship Management (BRM) can serve as a means to remove the barriers leading to success by placing the desired outcomes of business strategy at the center of everyone’s attention.
When realized as a discipline, BRM helps to remove the barriers between teams by shifting focus onto the business capabilities that are necessary to fulfill the vision and mission of the business strategy. BRM defines a business capability as the expression of capacity, materials and expertise to deliver core functions, executed by business processes.
Digital Strategies Begin with a Business Capability Roadmap
The Business Capability Roadmapping technique is an effective method in which an enterprise can combine resources, competencies, information, processes, and their IT environments (e.g. the capabilities) to achieve their strategy by delivering value to their customers.
- 50% of attendees at the 2017 Gartner Enterprise Architecture Summit confirmed their use of the business capability roadmap technique when shaping a strategic response to Customer demand
- Gartner is reporting that the technique is used by 25-50% of Business Relationship Managers and Enterprise Architect professionals