- Service: Customer Experience Mergers & Acquisitions Operations Excellence
- Industry: Financial Services
The financial services industry is undergoing profound change. Sustained low interest rates, increased regulation, and weak loan demand is challenging revenue growth, while competition is increasing from nontraditional fintech companies. Many institutions have already pruned the “low-hanging fruit” to manage costs. How can banks and credit unions grow in this environment? Consider:
- Are you capitalizing on growth opportunities across your lines of business?
- Are you attracting and retaining the most profitable customers?
- Are you pursuing or considering acquisitions to grow?
Choose the right partner
If you are looking for an experienced business partner—with the emphasis on partner— take a closer look at West Monroe Partners. Combining
extensive industry knowledge and experience, innovative services, and a unique approach, West Monroe Partners can help you develop, manage, and implement growth-oriented strategies while increasing your efficiency today.
We have been in your shoes
West Monroe Partners complements your team with professionals who have years of management experience in your industry. People who have managed the critical initiatives ahead of you. People who understand and have helped solve for the issues you face. We understand the internal and external challenges you face. Your unique operating environment. Your risks. Your competitive pressures. Your expectations for return. In fact, our clients tell us they value the fact that we have been in their shoes.
Maximize key opportunities for growth
West Monroe Partners will work with you to maximize your growth opportunities, whether organic or inorganic, and optimize your operating models to achieve your revenue goals more quickly. Here’s how we work with our clients to help them grow profitably:
Treasury Management Optimization
For many institutions, treasury management remains an untapped opportunity with many potential benefits, including deepening our relationships with commercial clients and increasing non-interest income. However, with the wrong product mix or an inefficient onboarding process, you may be leaving revenue on the table. Our services include:
- Strategy and market research
- Product optimization
- Client onboarding and servicing optimization
The effectiveness and efficiency of your commercial loan origination and portfolio management processes directly affect customer satisfaction, revenue, and your bottom line. Our approach focuses on solving pain points in your processes before introducing new technologies, contributing to a more effective overall solution. Our services include:
- Pre-loan origination system strategy
- Commercial loan origination
- system implementation
- Commercial credit policy design
- Lending process optimization
The key to your bank’s future success may be a merger or acquisition. But before the benefits are realized, there will be real challenges to face, and savvy institutions know there is important work to do before third parties enter the picture and negotiations begin. We have supported our clients on over 900 M&A deals of all types. Our services include:
- Pre-deal readiness and strategy assessment
- Pre-close due diligence management
- Post-close integration planning and execution
- Post-integration synergy exam
The current environment requires you to act to maintain your competitive edge. Your choice of partner can make a real difference. With tailored solutions, an uncommon blend of business and technology expertise, and a strong track record for delivering results, West Monroe Partners is the partner that can help your bank move ahead.