Even as the economy begins to rebound, banks are still feeling the pressures of a consolidating and increasingly competitive marketplace, as well as adapting to business impacts of the new regulatory environment. Now more than ever, these institutions are tasked with implementing the right business and technology strategies that will attract and retain customers, manage risk, and penetrate the market with relevant services and product offerings.
In this newsletter, we share our insights based on work we’ve done with financial institutions and banking clients around the globe. Our experience and viewpoint covers various areas of the business, including Data Analytics and Business Intelligence, Customer Experience, IT and Operations.
In this edition of our newsletter, we cover the following topics:
- Harnessing the power of your banks data to identify opportunities, manage risk and make informed, strategic business decisions
- Understanding and managing the partnership that exists between business and technology, and how this partnership impacts everything from customer service to product offerings
- Recognizing the opportunity that exists with the ‘unbanked’ segment
- Utilizing data analytics to enhance customer relationships and mitigate fraud
Please do not hesitate to contact us directly if you would like more information on the topics below or to discuss your business and technology challenges.