Please join us for an engaging discussion about how companies are using customer insights to drive business value with Michael Manfredo, senior principal in our Customer Experience practice.
For many businesses, the ability to adapt more rapidly to market changes is existential
: adapt or fail. Customer behavior is changing as fast as digital capabilities evolve. In order to keep up, companies need to quickly evolve their capabilities that drive new value to create an 'adaptive advantage.'
Join in this discussion about driving value - and business benefit - using CX insights. Light refreshments will be served.
Date and Time:
April 10, 2019
5:30 PM - 7:30 PM CT
West Monroe Partners
222 W. Adams Street
Chicago, IL 60606
Register below, we hope to see you there!