FinXTech Session: How Banks Can Fuel Growth and Profitability Through a Digital Robotic Workforce
For Bank Executives Focused on Digital Strategies, Technology & New Product Development
Monday, January 28, 2019, 11:10-11:50 AM
Today’s customers demand a personalized, seamless banking experience. Most banks rely on manual processes and static back office systems to meet these expectations. Successful banks are embracing robotic workforces (RPA) which automate back office functions like new-customer onboarding, loan booking and treasury management fulfillment. RPA has transformed tedious data entry and validation efforts into a streamlined process, enabling a more engaged back-office workforce and achieves that seamless banking experience customers demand.
In this panel discussion, three banks share how they have combined the power of technology and robotic process automation to differentiate themselves, maximize productivity and fuel growth.
Breakout VI: Improving Customer Experience and Employee Engagement During Integration
Monday, January 28, 2019, 2:45-3:30 PM
Think you can’t successfully integrate two banks without losing your 360-degree view of the customer and destroying employee engagement? Think again. In this session, West Monroe and their client walk through how the client increased customer referrals while focusing on retaining and engaging key employees.
Director John Stockamp
CIO of Sandy Spring Bank John Sadowski
Date and Time:
January 27-29, 2019
Registration and breakfast begin at 6:30 AM
JW Marriott Phoenix Desert Ridge