West Monroe's Chris Althoff will join a panel of experts to present on Creating a Seamless Customer Experience: Going Beyond Patient Portals.

Transforming Business Models for Value-Based Care

The Future of Consumerism is Meeting the Needs of Educated Patients.

Great opportunity awaits providers who respond to rising consumerism. To truly capitalize, they will need to understand new trends that are driving educated patients -- and meet their needs with best practices. 

Join Modern Healthcare and West Monroe Partners at the Consumerism Symposium to:

  • Sharpen your strategic insights about patients
  • Develop an understanding into patient behaviors
  • Learn how gathering and analyzing patient data, building consumer-centric capabilities and engaging consumers and physicians can work to meet and exceed current expectations

This one-day conference will gather national stakeholders to discuss strategies and best practices for successfully shifting the mindset of patients to consumers of healthcare. The event aims to spotlight evidence-based recommendations and translate insights into action. 

To see the full agenda, click here