Join an interactive roundtable session with Dan Brousseau, Director of Customer Experience at Next Generation of Customer Experience.

Join an interactive roundtable session with Dan Brousseau, Director of Customer Experience at Next Generation of Customer Experience Conference (NGCX). NGCX is where America's top executives responsible for customer experience meet, get inspired, and strategize for 2018 and beyond.

Take a deep dive into CX with Dan Brousseau, as he will be discussing how to best leverage customer journeys through a higher level of employee engagement, experience, and enablement.

Dan Brousseau is a Director in West Monroe Partners’ San Francisco office, leading the Customer Experience Strategy practice. Throughout his career, he was worked with executives and their teams to drive business performance by putting customers at the center of their business. Brousseau brings deep expertise in customer experience and digital transformation including strategy, governance, experience design, customer insights and measurement, and organizational change.


Date and Time:

March 27th, 4:15 p.m. 


JW Marriott Phoenix Desert Ridge Resort & Spa
5350 East Marriott Drive, Phoenix, Arizona 85054

Stop by to meet our team at booth #13!

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