Visit West Monroe Partners at Chartwell's Energy Marketing and Customer Service (EMACS) Conference in October!

Join us for EMACS – The Customer Experience Conference Oct. 12-15 in San Diego, CA. The EMACS agenda is comprised of a powerful combination of real-life experience, technical expertise and forward-thinking strategies related to improving the customer experience. EMACS welcomes over 30 speakers from utilities across the United States and Canada and includes presentations on topics including:

  • Customer service management and technologies
  • Marketing programs
  • Energy efficiency programs
  • Customer contact channel trends
  • Customer satisfaction and research
  • Billing and paymentc required to deliver these experiences.

Be sure to visit West Monroe Partners in the Exhibit Hall at Booth #212!