- By: Kaumil Dalal
- Service: Customer Experience Technology Digital Transformation
- Industry: Healthcare & Life Sciences
A non-profit association that supports the healthcare industry wanted to improve collaboration, connectedness, and efficiency. As it grew, the association found it more difficult to engage employees in its strategy, to provide access to timely and relevant business information and resources, and to enable employees to collaborate and connect with colleagues. To address these challenges and provide a cornerstone for its broader enterprise digital strategy, the association committed to transforming itself into a true digital workplace using elements of human centered design.
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