Industry Specialization

Business acumen. Technology skills. Functional expertise. Exceptional execution and project management skills. All of these disciplines are vital to enhancing performance and achieving key business goals.

But when it comes to evaluating the credentials of potential consulting partners, one other critical dimension is industry experience. Has your consultant walked in your shoes? Can it recommend and apply best practices that will work in your environment? Can it demonstrate solid credentials in your industry?

Experience. Expertise. Results.

West Monroe Partners has developed knowledge and credentials in a number of key industries - solid experience that can help you deliver the results you expect.

Bio-tech, high-tech, and software
Business products and services
Energy and Utilities
Financial services
Food and food distribution
Healthcare
Insurance
Nonprofit
Private equity
Products, manufacturing, and distribution
Real estate
Retail
Telecom, media and entertainment
Trading Firms

Bio-tech, high-tech and software

Technology and software industry companies face a variety of challenges, from intellectual property protection, to intense scrutiny from prospective users, to evolving corporate infrastructures, to the proliferation of open source technologies, to customer relationship management. West Monroe Partners has worked with an array of high-tech and software companies to address these and other issues.

Bio-tech, High-tech and software client list

Business products and services

Services organizations - consulting, accounting, tax, travel, and engineering firms and others, including higher education institutions - have unique challenges when it comes to managing knowledge and customer relationships. West Monroe Partners has substantial experience helping services firms refine business and technology strategies to enhance their customer relationships and achieve other vital goals.

Business products and services client list

Energy and Utilities

Demand for energy continues to rise. Department of Energy studies suggest that, over the next 25 years, alone, electricity usage will be increase by 50 percent due to increased population, economics, and increases in fossil fuel costs. To address this substantial increase, utilities will need to look to all sides of the supply equation and undertaking significant transformations in their operations. Generation and grid efficiency, along with intelligence, can help. Over the next decade, most electric utilities in the United States will deploy Smart Grid solutions and Advanced Metering Infrastructure in some or all of their networks.

Financial services

Financial services are the growth engine for most businesses, yet they themselves require ongoing development to maximize their own performance.  Recent trends have created some unusual circumstances, placing far greater pressure on the business for the coming years. West Monroe Partners is well equipped to help financial services organizations address key challenges by focusing on four industry success factors: growth, customer care, risk management and analytics, and enterprise support (technology).

Financial services client list

Food and food distribution

For companies in the food and food distribution industry, getting product into stores and onto shelves as quickly as possible is the overriding goal. Supply chain efficiency is paramount. West Monroe Partners has deep expertise in the supply chain trends and processes affecting food and food distribution companies today. We can assist with all areas of business and supply chain planning, including business strategy, process optimization, enterprise resource planning, logistics network design, engineered labor standards, labor management, and more.

Food and food distribution client list

Healthcare

As healthcare costs continue to rise executives are required to make intelligent strategic and operational decisions to maintain a competitive advantage.  West Monroe Partners has a strong track record for helping healthcare organizations realize value through solutions that include IT strategy, merger integration, IT systems integration, business process optimization, and project management. We have substantial experience in key industry issues: pharmacy systems, claims processing and third-party administration, coordination of benefits, drug utilization review, high-volume processing, and more.

Healthcare client list

Insurance

Insurance organizations face an array of challenges, from consolidation in the third-party administrator space to demand for better claims intelligence. West Monroe Partners has worked with many companies to facilitate claims processing; develop high-volume, high-capacity, real-time systems; provide merger integration assistance; enable effective project management; and improve system performance.

Insurance client list

Nonprofit

For nonprofit organizations, many of today's pressing business issues are not dissimilar to those felt by their corporate counterparts. Cultivating and nurturing relationships with donors. Doing more with fewer resources. Standing up to scrutiny of processes and efficiency. Building the business case for a new system or process. West Monroe Partners combines practical business and technology capabilities with substantial experience applying these services in the nonprofit sector.

Nonprofit client list

Private equity

There are many factors that determine the ultimate success of an acquisition. One of the most important - but often underestimated - is the ability for the systems to support rapid growth or to integrate with a portfolio of companies' data and systems while maintaining business as usual. West Monroe Partners has performed more than 75 IT due diligence projects, including identifying IT-based intellectual property, understanding compatibility between organizations, IT teams and operating procedures, and assessing the ability to scale a company's infrastructure according to business expectations - across a range of industries, with significant results for leading private equity firms.

Private equity client list

Products, manufacturing and distribution

West Monroe Partners has significant experience with the key challenges affecting manufacturing and distribution organizations, including consolidation, regulatory involvement, margin erosion, and vendor demands. We help manufacturing and distribution companies improve multi-channel customer experience, reduce costs, improve customer and product profitability, streamline and improve business processes, benchmark performance against others, establish current infrastructure, improve communication, and deliver products cost effectively and on time.

Manufacturing and distribution client list

Real estate

West Monroe Partners has significant depth in the real estate industry, with projects that cross all of our solutions. We have helped real estate organizations design and implement new websites to enhance customer experience and increase leads. Implement effective customer relationship management programs. Shore up their IT infrastructure. And manage efficiency through outsourced solutions.

Real estate client list

Retail

Retail organizations face a variety of challenges in today's competitive environment: labor standards and management, distribution efficiency, timely reporting and intelligence, customer relationship management, and pricing strategy to name just a few. West Monroe Partners has extensive experience helping industry players improve the retail value chain through services designed to enhance marketing, merchandising, supply chain, and sales operations.

Retail client list

Telecom, media, and entertainment

West Monroe Partners has substantial experience working with telecom, media and entertainment companies to address key business strategies. Our work in this industry spans a range of projects - from IT assessments, to software selection, to customer retention programs, to call-center improvement processes.

Telecom, media, and entertainment client list

Trading Firms

Increased volume. Interest rate variability. The evolution of electronic trading. More sophisticated customer demands. In an environment where milliseconds matter, any amount of downtime can have a significant—and potentially devastating—financial impact.

Contact us for more information about our industry credentials.