Showing 1 - 10 results
of Client Success Stories
-
Capability:
Customer Experience
The client is a research and development-driven global pharmaceutical company. It strives to improve lives through innovative and effective medicines.
-
West Monroe helps build an effective foundation for a bank-wide CRM solution in the future
Industry:
Banking & Credit Unions
Capability:
Customer Experience
The client is a community bank that provides personal banking, business banking, trust and estate services, brokerage, and wealth management services. The bank has approximately three dozen offices.
-
A legacy system lacks scale and availability
Industry:
Private Equity, Capital Markets
Capability:
Integration & Custom Solutions
When Adams Street Partners needed to update its transactional data-entry system, a new custom application enabled the firm to enter data faster and with less effort.
-
A new e-mail infrastructure helps ADM Investor Services improve responsiveness and reliability, while reducing costs and support requirements.
Industry:
Capital Markets
Capability:
IT Process & Automation
System migration was completed in two months, offering enhanced e-mail features, including anytime, anywhere access and a simplified administrative environment.
-
Becoming a key partner in the execution of a transformational smart meter vision
Industry:
Energy & Utilities
West Monroe Partners managed the mobilization and execution of a comprehensive implementation plan for the expansion of a small AMI Pilot throughout the entire four million meter service territory of a large Midwest Utility.
-
Capability:
Customer Experience
Alliance Imaging is the largest provider of advanced outpatient diagnostic imaging services in the United States, focusing on MRI, PET/CT and CT services and supporting more than 1,000 hospitals in 46 states. Its contact centers schedule more than 600 appointments per day, managing multiple offerings and points of contact for each appointment.
-
A thorough and proven software selection approach equips a new school with critical systems required to open its doors.
Capability:
Operations Excellence
With West Monroe's help, Avenue World Holdings was ready for the first day of school with fully integrated core systems and a foundation for seamless school operations.
-
A full-featured iPhone application enables an online community to strengthen connections with its current and prospective members.
Define My Style now has an established presence within the iOS App Store, enhancing is brand, reaching millions of potential new customers and offering rich new capabilities to current members.
-
Accelerated access to advanced web analytics data and a center of excellence champions the value across the enterprise
Capability:
Customer Experience
The client is a leading insurance that offers a comprehensive mix of coverage, pricing and personalized service to individuals and families looking to protect their homes, autos and more.
-
A comprehensive network design provides the foundation for expanding broadband service to an under-served rural community while enabling future smart grid efforts.
Industry:
Energy & Utilities
West Monroe helped FELPS develop and implement a broadband vision and apply for funds through the broadband USA stimulus initiative.