Best practices that benefit every facet of your store operations.
If you are seeking to build better, faster, safer store operations, we can help. Our retail industry specialists work every day with category leaders—applying practical approaches, perspectives, and experience in workforce management, flow of goods, process improvement, retail technologies, store design, and more.
Through data driven retail engineering techniques, we have created best practices that benefit every facet of operations, in every industry format—including big box, fashion, grocery, discount, and specialty retail environments.
We help you manage on your biggest controllable cost—labor.
We work with you to engineer improvements in all departments—from warehouse to checkout and everything in between. Improve processes. Implement and use fair labor standards and standard operating procedures. Create differentiated store profiles to drive operational decisions. Optimize staffing. Together, all the steps that can boost customer service, in-store experience, employee morale, productivity, and ultimately profit margins.
We’ve helped the biggest retail brands achieve store operations excellence.
Today’s retail leaders are the organizations that put the right people and products, in the right place, at the right time to meet customer needs and increase sales. How can we help you drive toward a more profitable, more competitive retail presence?
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West Monroe helped a leading retailer gain greater visibility into inventory management costs with a detailed store inventory time and motion study
Capability:
Workforce Optimization, Operations Excellence
Partnering with West Monroe and equipped with a customized calculation tool for inventory management, the client was able to improve processes and store operations, better manage costs and position themselves to deliver on aggressive growth goals.
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Leveraging our discrete labor management system, a Canadian food manufacturer was able to implement reliable and transparent engineered labor standards.
Industry:
Manufacturing & Distribution, Retail
Capability:
Workforce Optimization, Operations Excellence
Working with West Monroe to implement FLEXdls™, the client achieved 24% productivity improvement on the cases selection standard and gained visibility into productivity levels for all functions within their distribution center.