Tomorrow’s insurance leaders will be defined by their ability to do three things particularly well. Acquire and maintain loyal customers. Run efficient operations. And produce timely, action-ready business insight that enables them to capitalize on opportunities.
With more than 20 years of deep industry experience, West Monroe Partners can offer far more than broad business and technology support for today’s operations. We offer the insight that can help you develop winning strategies for driving future growth and competitive advantage.
Forty percent of all insurance consumers will shop for insurance this year.
Are you doing everything possible to attract and retain customers in a marketplace characterized by declining loyalty? We can help you identify the best and most appropriate target markets. Define the ideal type and level of interaction with every customer…every time. And establish strategies for managing broker/agent relationships. With the right strategies and approaches, our clients often improve customer retention by 10 to 20 percent.
Insurance leaders can deliver new products and services to the market in less than six months.
Do you have adequate flexibility in your operations to keep pace with change? We can help you streamline processes, employ the most appropriate technology solutions, and create the agility needed to deliver new products to the market as fast as—or faster than—industry averages.
Tomorrow’s leaders can identify opportunities and capitalize on them before others do.
Does your organization have the insight necessary to do so? We can help you produce meaningful and useful analytics to manage costs and profitability. Forecast market trends and future results faster than competitors. Predict the impact of factors that drive behavior. And accomplish much more.
How can we help you make sure your organization is one of the leaders?
When a global commercial line's carrier wanted a new sales information platform to enale future growth, we helped it define the right solutions.
West Monroe implemented a new sales information platform in record time that was universally supported by a diverse group of internal stakeholders at an insurance company.
Accelerated access to advanced web analytics data and a center of excellence champions the value across the enterprise
The client is a leading insurance that offers a comprehensive mix of coverage, pricing and personalized service to individuals and families looking to protect their homes, autos and more.