Energy & Utilities

Holistic business and technology solutions for the transforming energy and utilities industry.

  • For this issue of our newsletter, we’ve compiled a group of articles that address industry trends and exiting new innovations

    This issue of “West News” highlights several new and exiting topics including the Clean Power Plan, our contribution to the new Illinois Institute of Technology's Center for Smart Grid Applications, Research & Technology, highlights from our presentation on customer service transformation with Kansas City Water Services, in addition to other industry hot topics.

  • Webinar discusses how to get in front of the policy issues that will be defined on state level.

    Industry: Energy & Utilities
    Date: September 24, 2014
    Time: 12:00 PM CST
    The EPA is proposing state-specific emissions goals for reducing carbon dioxide (CO2) emissions from the power sector. Register now for our webinar to get in front of the policy issues that will be defined on state level.
  • West Monroe Partners featured in GreentechGrid

    Industry: Energy & Utilities
    Capability: Operations Excellence
    Date: September 23, 2014
    Illinois set to test microgrids, smart streetlights and distributed solar.
  • Industry experience and distinctive capabilities prepare a municipal utility to enhance customer service while generating substantial efficiency improvements

    Industry: Energy & Utilities
    Capability: Customer Experience

    The client is a large municipal utility in the Southwest United States. It provides sustainable, affordable water and wastewater services to more than one million customers.

  • Implementing SolarWinds centralizes and enhances Midwest utility's capabilities for managing its newly built MPLS network environment

    Industry: Energy & Utilities

    The client in this case study is an investor-owned utility in the Midwest that supports more than 500,000 customers in 24 counties. It has a service territory of 6,000 square miles and more than 150 substations.

  • Our recent benchmarking effort identified six best practices to help utilities minimize bad debt write-offs and increase customer satisfaction.

    Industry: Energy & Utilities
    Capability: Customer Experience, Operations Excellence
    A West Monroe Partners white paper by Tom Hulsebosch and Tricia Anklan.

    Utilities face increasing pressure from stakeholders and communities to improve their financial performance and profitability by minimizing write-offs for uncollectible accounts. West Monroe Partners recently benchmarked clients to identify best practices used to improve utility collections performance.

  • Our recent benchmarking effort identified six best practices to help utilities minimize bad debt write-offs and increase customer satisfaction.

    Industry: Energy & Utilities
    Capability: Customer Experience, Operations Excellence
    A West Monroe Partners white paper by Tom Hulsebosch and Tricia Anklan.

    Utilities face increasing pressure from stakeholders and communities to improve their financial performance and profitability by minimizing write-offs for uncollectible accounts. West Monroe Partners recently benchmarked clients to identify best practices used to improve utility collections performance.

  • Industry: Energy & Utilities
    Date: July 9, 2014
    Time: 12:00 PM CST
    The recently proposed US EPA Clean Power Plan will affect state energy/EPA and utility regulators, gas and electric utilities, and others in the energy delivery value chain. As you plan your near-term and longer-term actions, how can you best manage the risks associated with this proposed plan? Have you developed your own risk assessment of potential impacts to your organization, investors, and customers? The West Monroe Partners Risk Assessment Framework will help you think through the implications of the proposed rule.
  • Midwestern energy delivery company to relaize benefits from new technology

    Industry: Energy & Utilities
    West Monroe's planning, execution expertise help keep a large utility on track to complete a multi-year smart-grid transformation.
  • West Monroe Partners will be presenting on this UTC webinar June 10th

    Industry: Energy & Utilities
    Date: June 10, 2014
    Time: 1:00 PM CST
    Join UTC and West Monroe Partners presenters Mike Manske, Dan Frein and Paul Cotter as they discuss MLPS Security and the intersection between technology and process for utilities today.
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