A flat interest-rate environment that is squeezing margins, increased regulatory focus and the resulting compliance burdens, demand to increase shareholder value, and new pressures to grow non-interest income are all issues facing today’s banks and credit unions. To make money, avoid non-compliance fines and remain competitive in this environment, even the healthiest institutions must find ways to transform operations from front to back.
Responding to this unprecedented environment requires deep banking experience and the ability to apply that experience to your unique needs and operations. We can help.
With broad experience across a spectrum of institutions and markets—from the largest global banks to local community and regional institutions—we understand your needs and challenges. We combine this experience with deep technology, transformation, merger and acquisition, strategy, business intelligence, and performance optimization expertise to help you align your operations with your goals.
In addition, we offer a nimble, responsive approach to working with you—one focused on helping you move quickly to differentiate and distinguish your bank in a complex and changing marketplace.
Transform your operations…and your fortunes.
Identify opportunities, evaluate business strategies, define optimized processes and transform the way you do business. Deliver major technology-based programs—such as card conversions or mobile banking initiatives—efficiently. Produce the analytics and insight that enable your bank to attract and retain the most profitable customers. Employ the right technologies to reduce costs and enable your resources to focus on the things that matter. Evaluate and execute merger and acquisitions, as well as other growth-oriented strategies. How can we help you take the lead in a changing industry?
Banking & Credit Unions Insights
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When MB Financial sought to replace its HTML-based intranet, we helped the bank build a robust SharePoint collaboration and knowledge management solution.
Industry:
Banking & Credit Unions
Capability:
Customer Experience
West Monroe delivered a pilot-ready prototype driven by user needs - a key step in the bank's strategy to enhance document and knowledge management.
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An approach grounded in customer experience helps Sterling Bank launch three well-coordinated new websites that support its major re-branding initiative
Industry:
Banking & Credit Unions
Capability:
Customer Experience
Sterling Bank is the largest commercial bank headquartered in Washington State and one of the largest regional community banks in the western United States. As the leading community bank in the Pacific Northwest, Sterling Bank’s service culture is based on relationship banking.