In today’s time- and information-sensitive world, having instant access to colleagues and information can make a real difference.

• Do you have a high percentage of employees who travel and/or work from dispersed or remote locations?
• How often do your employees struggle to deliver key deliverables—such as new business proposals or customer reports—because they have difficulty connecting and collaborating in a timely manner?
• Do employees and executives have access to the information they need, or is that information often out of reach—stored on individual hard drives? 

In an environment where speed of response can make or break competitive advantage, companies have stepped up efforts to help workers communicate and collaborate. 

New technologies can connect—or unify—key communication applications that your workers use to collaborate, including voice mail, e-mail, calendars, video or web conferencing, and instant messenger.

These technologies specifically suit organizations of knowledge workers—are particularly those whose workers are located in different places. Colleagues can:

• See “presence” information and find others more efficiently.
• Be reachable via a single phone number, regardless of where they are current located.
• Exchange information with each other, key business partners, and customers via standardized and secure applications that meet necessary compliance requirements.
• Integrate voice and business applications.
• House key documents in an secure, shared-access environment.
• Escalate communication electronically to ensure timely completion of deliverables.
• Access critical information, applications, and individuals efficiently through enabled mobile and voice applications. 

We have experience with leading unified communication and collaboration technologies, including: 

• Microsoft Office Communications Server
• Microsoft Exchange Server
• Microsoft Office SharePoint Server
• Cisco Unified Communications

West Monroe Partners can help you understand the communication and collaboration technology available and put in place the right solution for your environment—one that improves: 

• Employee productivity
• Responsiveness and relationships
• Decision making
• Customer satisfaction and experience
• Return on investment in your communication technology