Business process and operations

Across the board, economic and competitive pressures are forcing organizations to try to do more with less. This has led to greater scrutiny of business processes throughout the organization--from financial management and IT to sales and customer service.

Optimize vital business processes. Optimize performance.

Streamlining key processes can produce a variety of benefits: lower operational costs, enhanced customer and employee satisfaction, improved profitability, increased speed and responsiveness, and better decision making.

West Monroe Partners applies a holistic focus--incorporating people, processes, strategy and technology--to examine and refine the vital business processes that affect your performance. We can help you streamline key processes and improve operations through services such as these:

Operations management

Lean Manufacturing. Six Sigma. Theory of Constraints. Quick Response Manufacturing. These are well-known strategies to executives--strategies employed by many. How do you know what will really put your organization on top? West Monroe Partners can help you develop a solid IT and process foundation by applying expertise in Lean enablement, supply chain optimization and synchronization, and enterprise resource planning (ERP) solutions.

Manufacturing operations

In an environment where foreign outsourcing has become commonplace, manufacturers face growing pressure to remain competitive. By streamlining operations and eliminating supply chain constraints, West Monroe Partners can help you develop greater agility and achieve other significant process improvements: greater productivity, reduced WIP and raw materials inventory, improved on-time delivery, and cycle time reductions.

Purchase to pay

Purchase-to-pay solutions enhance efficiencies in the procurement process. We address the key procurement activities, including vendor management, purchasing, receiving, inventory management, accounts payable, and claims management.

Order to cash

Order-to-cash solutions are designed to improve processes that are part of the product/service marketing lifecycle--from conception to collection. These include product development, sales and customer relationship management, order entry and management, manufacturing or services, fulfillment and distribution, customer invoicing, and accounts receivable collections.

Plan to action

Plan-to-action solutions improve efficiency and effectiveness of key processes that are part of the corporate planning process. These include strategic planning, forecasting and budgeting, financial closing, management reporting, and performance measurement.

Recruit to retire

Recruit-to-retire solutions streamline the vital processes that comprise the employee life cycle. These include recruiting, on-boarding, payroll, benefits administration, training and development, and retirement.

Product lifecycle management (PLM)

Is obsolescence of products or raw materials part of your daily challenge? Do shorter design cycles or time-to-market periods limit your ability to delivery quality products and remain competitive? Is coordinating design activities across multiple business partners more and more challenging? Are you using manual folders and files to keep track of multiple revisions or design iterations?

West Monroe Partners can help you evaluate the latest product lifecycle management (PLM) technologies to select and implement a solution that fits with your business operations and objectives and appropriately aligns your key business processes. PLM software instills uniformity, control, and repeatability from concept to design to production--the same way that an enterprise resource planning (ERP) system takes care of your back office.

Do you have trouble responding to requests in a timely manner?

Are critical business processes created within departmental silos?

Is key information maintained in multiple databases?

Do you have a mandate to improve efficiency or streamline aspects of your organization?

If the answers to these questions are "yes," we can help.

Contact us for more information about enterprise solutions.