If a business is judged on overall performance, then why is the responsibility of running its core operations that require 24x7 coverage and deep expertise often left to burdened internal teams and commodity managed services providers? 

At West Monroe, we see these “managed services” very differently. We believe strong, efficiently run and maintained core systems are the foundation on which your businesses endures, grows and innovates. Run them well and you are better positioned to achieve and exceed your business objectives.

We are dedicated to running your systems and operational processes with high quality and efficiency. Our technology capabilities include a unique blend of technical, industry, and business expertise—making us an ideal partner for critical IT services that demand flawless execution from strategy through ongoing management.


FOCUS AREAS
Service Desk

Most IT managed services or help desk providers simply aim to fix problems. We aim to deliver an outstanding experience—every time.


Infrastructure Management
You’ve invested a lot to create an efficient, productive organization—a well-oiled machine. While your technology infrastructure is critical to maintaining operations, it’s the last thing you need to worry about. That’s because we do.

Application Management
Applications have quickly become a key functionality for effective business processes that impact your organization both externally and internally. 

Data Management
Our team of managed services experts will take over the day-to-day management and administration responsibilities for ongoing data warehouse and BI reporting applications.

Security Management

We provide comprehensive security governance designed to protect your business from cyber threats that are growing both in frequency and sophistication.  



LATEST INSIGHTS
Tailored Salesforce management for a complex, multi-instance environment
Date : August 29, 2017

Continuous system enhancements enable timely connections with investor.

Managed services help a professional services firm make the most of its Salesforce investment.
Date : August 29, 2017

The arrangement provides both administrative support and broader development.

Our proactive approach means productive business.
Date : July 13, 2017

Unleashing the power of Salesforce with Performance Services.