If a business is judged on overall performance, then why is the responsibility of running its core operations that require 24x7 coverage and deep expertise often left to burdened internal teams and commodity managed services providers? 

At West Monroe, we see these “managed services” very differently. We believe strong, efficiently run and maintained core systems are the foundation on which your businesses endures, grows and innovates. Run them well and you are better positioned to achieve and exceed your business objectives.

We are dedicated to running your systems and operational processes with high quality and efficiency. Our technology capabilities include a unique blend of technical, industry, and business expertise—making us an ideal partner for critical IT services that demand flawless execution from strategy through ongoing management.


FOCUS AREAS
Service Desk

Most IT managed services or help desk providers simply aim to fix problems. We aim to deliver an outstanding experience—every time.


Infrastructure Management
You’ve invested a lot to create an efficient, productive organization—a well-oiled machine. While your technology infrastructure is critical to maintaining operations, it’s the last thing you need to worry about. That’s because we do.

Application Management
Applications have quickly become a key functionality for effective business processes that impact your organization both externally and internally. 

Data Management
Our team of managed services experts will take over the day-to-day management and administration responsibilities for ongoing data warehouse and BI reporting applications.

Security Management

We provide comprehensive security governance designed to protect your business from cyber threats that are growing both in frequency and sophistication.  



LATEST INSIGHTS
Our proactive approach means productive business.
Date : July 13, 2017

Unleashing the power of Salesforce with Performance Services.

Tying together changes with the Salesforce roadmap
Date : July 7, 2017

You just completed your rollout of Salesforce. Bravo! Soon enough, your entire organization will be using the new shiny tool to its potential. You also paid a lot of money to attain the value that a CRM implementation brings. You may be wondering how to maintain this value. Instead, you should be asking, how do you increase the value?

Date : May 4, 2017
Second-Annual List Identifies and Honors Top MSPs In Healthcare, Government, Financial Services, Manufacturing & More