If a business is judged on overall performance, then why is the responsibility of running its core operations that require 24x7 coverage and deep expertise often left to burdened internal teams and commodity managed services providers? 

At West Monroe, we see these “managed services” very differently. We believe strong, efficiently run and maintained core systems are the foundation on which your businesses endures, grows and innovates. Run them well and you are better positioned to achieve and exceed your business objectives.

We are dedicated to running your systems and operational processes with high quality and efficiency. Our technology capabilities include a unique blend of technical, industry, and business expertise—making us an ideal partner for critical IT services that demand flawless execution from strategy through ongoing management.


FOCUS AREAS
Service Desk

Most IT managed services or help desk providers simply aim to fix problems. We aim to deliver an outstanding experience—every time.


Infrastructure Management
You’ve invested a lot to create an efficient, productive organization—a well-oiled machine. While your technology infrastructure is critical to maintaining operations, it’s the last thing you need to worry about. That’s because we do.

Application Management
Applications have quickly become a key functionality for effective business processes that impact your organization both externally and internally. 

Data Management
Our team of managed services experts will take over the day-to-day management and administration responsibilities for ongoing data warehouse and BI reporting applications.

Security Management

We provide comprehensive security governance designed to protect your business from cyber threats that are growing both in frequency and sophistication.  



LATEST INSIGHTS
CommunityHealth Recognizes Firm’s Pro Bono Work in Chicago
Author:
Date : April 6, 2017
Industry:
Date : March 13, 2017
Result reflects fast-growing practice’s compliance with stated policies and procedures; alignment with AICPA standards
Investing in performance, MOD-PAC modernizes information technology infrastructure
Date : December 14, 2016
Upgrades and proactive ongoing management allow packaging provider to improve operations risk management