Transformation is only as hard as your ability to gain (and sustain) adoption. History tells us that can be nearly impossible, or at least time consuming and expensive.

As the optimization engine of West Monroe, Operations Excellence is dedicated to breaking through this barrier. Our success is rooted in going beyond merely pointing to best practices and standards. We help you realize the enduring benefits of business, process and organizational optimization by helping you gain real, sustainable adoption.

We do this by focusing on the essential “layers of adoption”: organization, teams and individuals. We help organizations transform operational and leadership strategies. We help teams maximize productivity by designing and implementing process improvements supported by innovative technology. And, we help individual employees understand the need for change – and their critical role in bringing it to life.
FOCUS AREAS
Workforce Optimization

Growing shortages in skilled labor coupled with increased customer demands mean that companies today need to do more with less. They need a high-performing workforce – a workforce focused on productivity, efficiency and customer satisfaction across all of their operations. Is your workforce up for the challenge?

Enterprise Resource Planning
Establish the right ERP environment for your business needs — confidently, collaboratively, cost-effectively.
Organizational Change Management

Companies that recognize the value of change management are poised to reap the benefits of transformation.

Supply Chain Management
Optimizing your supply chain can produce substantial performance benefits across the organization – from lower costs to higher customer satisfaction. With a wealth of experience in creating value by fine-tuning the supply chain, West Monroe Partners is the firm that can help you unlock the value in your supply chain.
Human Capital Management
We help clients optimize the strategies, policies, processes, and supporting technologies they use to acquire, develop, and manage world-class workforces.
Sustainability

Sustainable practices can improve efficiency, increase sales and revenue, reduce costs, and minimize risk. They can also benefit your community and workforce and preserve natural resources. Have you realized these internal and external benefits of sustainability?

LATEST INSIGHTS
Continuing our Workforce series, the Workforce and Women’s Business Leaders SIGs will join forces to address “attracting and retaining” supply chain talent.
Date : January 26, 2017
As in past sessions, we’ll have a panel of speakers and heavily encourage audience participation. In addition to raising and exploring topics and exchanging better practices, this time we anticipate identifying ideas / initiatives that can be built out beyond this session toward attracting the best and brightest to the Supply Chain – particularly women. 
Achieving desired results – best practices in ensuring adoption and sustainability of transformational initiatives
Date : October 17, 2016
Insurance companies are undertaking transformational initiatives at an unprecedented scale and pace. However, an often overlooked factor in the transformation’s success is Organizational Change Management (OCM). OCM activities can mean the difference between a successful transformation and one that struggles with adoption and benefit realization.
Industry:
Join West Monroe, Loyola University, Barilla Pasta, Meijer and Reyes Holdings for our second labor breakfast workshop
Date : September 29, 2016 Time : 08:00 AM

Mark your calendar for another discussion on the Workforce 2020 topic at Barilla Pasta in Northbrook. You may recall that we had a panel on June 23 covering a wide range of workforce topics. The group voted to identify the top 3 issues to explore further: automation, attracting/retaining talent and the multi-generational workforce.