Transformation is only as hard as your ability to gain (and sustain) adoption. History tells us that can be nearly impossible, or at least time consuming and expensive.

As the optimization engine of West Monroe, Operations Excellence is dedicated to breaking through this barrier. Our success is rooted in going beyond merely pointing to best practices and standards. We help you realize the enduring benefits of business, process and organizational optimization by helping you gain real, sustainable adoption.

We do this by focusing on the essential “layers of adoption”: organization, teams and individuals. We help organizations transform operational and leadership strategies. We help teams maximize productivity by designing and implementing process improvements supported by innovative technology. And, we help individual employees understand the need for change – and their critical role in bringing it to life.
FOCUS AREAS
Workforce Optimization

Growing shortages in skilled labor coupled with increased customer demands mean that companies today need to do more with less. They need a high-performing workforce – a workforce focused on productivity, efficiency and customer satisfaction across all of their operations. Is your workforce up for the challenge?

Enterprise Resource Planning
Establish the right ERP environment for your business needs — confidently, collaboratively, cost-effectively.
Organizational Change Management

Companies that recognize the value of change management are poised to reap the benefits of transformation.

Supply Chain Management
Optimizing your supply chain can produce substantial performance benefits across the organization – from lower costs to higher customer satisfaction. With a wealth of experience in creating value by fine-tuning the supply chain, West Monroe Partners is the firm that can help you unlock the value in your supply chain.
Human Capital Management
We help clients optimize the strategies, policies, processes, and supporting technologies they use to acquire, develop, and manage world-class workforces.
Sustainability

Sustainable practices can improve efficiency, increase sales and revenue, reduce costs, and minimize risk. They can also benefit your community and workforce and preserve natural resources. Have you realized these internal and external benefits of sustainability?

LATEST INSIGHTS
Josh Holmes and Paul Cotter will speak at PCI Security Standards Council on how to establish a secure training program
Date : September 13, 2017 Time : 02:55 PM EST

Join West Monroe as we discuss how going beyond a well-established security development training program can reduce the risk of a breach and provide direct business value.

Location:
Orlando, Florida
Increase the operational performance of cross dock operations to improve customer experience and throughput capacity while reducing labor expense
Date : August 21, 2017

Our uncommon blend of workforce optimization experts have a proven track record of delivering improvements that are both achievable and sustainable.

Understand the “size of the prize” for retail operations workforce productivity improvement.
Date : August 3, 2017
Our Workforce Optimization Productivity Blueprint establishes a road map to help retailers target and realize improved productivity - reducing costs while driving sales.
Industry: