Transformation is only as hard as your ability to gain (and sustain) adoption. History tells us that can be nearly impossible, or at least time consuming and expensive.

As the optimization engine of West Monroe, Operations Excellence is dedicated to breaking through this barrier. Our success is rooted in going beyond merely pointing to best practices and standards. We help you realize the enduring benefits of business, process and organizational optimization by helping you gain real, sustainable adoption.

We do this by focusing on the essential “layers of adoption”: organization, teams and individuals. We help organizations transform operational and leadership strategies. We help teams maximize productivity by designing and implementing process improvements supported by innovative technology. And, we help individual employees understand the need for change – and their critical role in bringing it to life.
FOCUS AREAS
Workforce Optimization

Growing shortages in skilled labor coupled with increased customer demands mean that companies today need to do more with less. They need a high-performing workforce – a workforce focused on productivity, efficiency and customer satisfaction across all of their operations. Is your workforce up for the challenge?

Enterprise Resource Planning
Establish the right ERP environment for your business needs — confidently, collaboratively, cost-effectively.
Organizational Change Management

Companies that recognize the value of change management are poised to reap the benefits of transformation.

Supply Chain Management
Optimizing your supply chain can produce substantial performance benefits across the organization – from lower costs to higher customer satisfaction. With a wealth of experience in creating value by fine-tuning the supply chain, West Monroe Partners is the firm that can help you unlock the value in your supply chain.
Human Capital Management
We help clients optimize the strategies, policies, processes, and supporting technologies they use to acquire, develop, and manage world-class workforces.
Sustainability

Sustainable practices can improve efficiency, increase sales and revenue, reduce costs, and minimize risk. They can also benefit your community and workforce and preserve natural resources. Have you realized these internal and external benefits of sustainability?

LATEST INSIGHTS
Date : May 23, 2017
Leaders in West Monroe’s Workforce Optimization Recognized for Career Achievements
Mike Hughes and Nick Kennedy present on "Going Beyond Change Readiness – The Importance of Change Management in Benefit Realization"
Date : May 21, 2017
Join West Monroe and other change management leaders at ACMP.
Join West Monroe as we present 12 sessions at the IISE Annual Conference and Expo
Date : May 20, 2017
Dan Anderson, Joel Brock, Nathan Crabel, Jared Dunlap, Brent Miller, Doug Rabeneck, Lacey Shearer and Jeremy Tancredi present on leading workforce optimization topics
Location:
Pittsburgh