We take a practical, commercial approach to analytics. We turn massive data sets into what we call Prime Insights. Prime Insights and metrics turn your business into a data-driven organization that understands its customers deeply. Internally, we harness and extract the maximum value from data—and then integrate it into your decision making processes. Externally, we help you use data to decipher customers’ behaviors and transform how you engage them.

Prime Insights have two important characteristics: they are gained efficiently and used to create direct, observable impact on your business. We use analytical platforms that yield rapid, iterative insights, avoiding longer, more expensive paths. Then we use those insights to ensure your team sees a direct impact from the efforts.
Customer Predictive Analytics
Customers expect more. Analytics delivers it. Use your data to know where your customers are going and how to engage them.
Data-Driven Organization
We combine a business-driven approach aligned to your strategy and tailor our services based on your business intelligence maturity. We can help with data strategy and assessments, data governance, and business intelligence implementation, including selecting and deploying the right tools.
BridgeHealth, a benefit-management organization, gained critical new Salesforce, contact center, analytics, and reporting capabilities to boost efficiencies and standardize for growth.
Date : June 15, 2017
Driving business transformation with new customer experience and data analytics capabilities
Date : June 15, 2017
Partnering with West Monroe, BridgeHealth transformed its organization—establishing Salesforce, analytics, reporting, and contact center capabilities essential to further change. These new capabilities have improved efficiency and insight, and more importantly, they will help BridgeHealth deliver a better member experience and fulfill its mission of enabling high-quality care at a better value.
In a world of ever-increasing, real-time information and mounting demands from informed consumers, water utilities face exponentially greater difficulty when making business decisions.
Date : May 17, 2017

Water utility executives are starved for more insightful operational data. As a result, many water utilities are considering or investing in automated metering infrastructure (AMI) and related analytics capabilities.