Tim Salazar is a senior architect in West Monroe Partners’ Customer Experience practice, based in Seattle and focused on Salesforce.com development. He has more than a decade of consulting and technology experience applying customer relationship management (CRM) expertise to help organizations enable their business goals.
Tim Salazar is a highly experienced Salesforce.com consultant and technician with an accomplished track record that includes numerous enterprise implementations spanning Sales Cloud, Service Cloud, and Force.com platform solutions. He combines strong business acumen with deep Salesforce.com technology and best practices insight to help clients across a range of industries tailor powerful Salesforce.com capabilities that address a variety of business challenges.
Tim joined West Monroe Partners in 2015 from Hewlett Packard Enterprise Solutions, where he was a solution architect responsible for Salesforce.com practice development and solution delivery. In addition to leading implementation delivery, he established and directed offshore (India) and near-shore (Costa Rica) Salesforce.com factory model development capabilities and mentored and provided certification oversight for the Salesforce.com practice. Previously, he led Salesforce.com delivery as a solution architect for Fujitsu America.
Earlier in his career, Tim was a Salesforce.com solution architect with Sequoia Solutions in Albuquerque, New Mexico, responsible for developing custom Salesforce.com solutions for an array of clients in the financial services, healthcare, education, and other sectors. In a previous role as application consultant for Sequoia Solutions, he provided design, development, and implementation consulting services for numerous enterprise-wide and department-level solutions for hospitality, financial services, telecommunications, education, and other organizations.
Tim earned Bachelor of Science and Master of Science degrees in Mechanical Engineering from Stanford University. He is a Salesforce.com Certified Developer, Salesforce.com Certified Sales Cloud Consultant, Salesforce.com Certified Service Cloud Consultant and Salesforce.com Certified Administrator.