William Kirst

Bill Kirst is a senior manager in West Monroe Partners’ Operations Excellence practice, focused on organizational change management for technology-driven change. He has more than 15 years of experience that spans culture and talent management, implementation of new technology, and people development. 


Bill Kirst delivers change-management expertise and strategy for clients undergoing technology-driven transformation in a digital world. He blends strong knowledge of social media, social business tools, and cloud-based workplace solutions with proven communication and change principles to enable successful transformation of multi-generational workforces.

Bill joined West Monroe Partners in 2015 from the University of Washington (UW), where he was an organizational change and training manager for the university’s HR & Payroll Workday Project—an enterprise-wide, multi-year HR/payroll modernization project that affected 54,000 system users. He worked with stakeholders and executives to deliver change leadership, demonstrate the organizational benefits of cloud-based technology, integrate business processes, and establish new levels of innovation and transparency in the workplace.

Bill spent nearly a decade with International Business Machines (IBM) in Washington, DC, focused on delivering talent and change management expertise, crafting people-focused change campaigns, and leading organizational change management and enterprise communication efforts to support global technology implementations. His clients included various departments of the US government, branches of the US armed forces, state governments, and educational institutions. He participated in IBM’s Business and Technical Leaders of the Future Program.

Earlier in his career, Bill was a consultant with BearingPoint, specializing in foreign affairs and international institutions. He also served as a cyber operations officer and battle captain supervising information and mission data flow for the 311th Theater Signal Command, US Army Reserve.

Bill is a frequent author and speaker on strategies for increasing engagement, collaborative social business techniques, and diversity and inclusion. He also has served as a staff advisor for the UW Office of Veteran Life and career transition mentor to UW veterans.

Bill earned a Bachelor of Arts degree in International Studies from Johns Hopkins University and a Master of Arts degree in Communication, Culture & Technology from Georgetown University.