Lou Brothers is a senior manager in West Monroe Partners’ Insurance practice, based in New York City. He has more than 13 years of business consulting and deep technology experience in the insurance and financial services industries.
Lou Brothers collaborates with senior insurance executives to pursue financial and operational improvement opportunities and to drive complex business transformation through technology-enabled solutions. Highly experienced in all facets of insurance operations, he has led revenue-enhancing growth strategies, merger and acquisition integration programs, operational efficiency improvements, and business process outsourcing initiatives for an array of multinational insurance enterprises. He applies a balanced set of business consulting and technology skills to lead complex programs in the areas of system implementation; analysis and reengineering of underwriting, claims, financial consolidation, risk management, and other processes; change management; and management reporting.