Learn more about how to leverage "leading indicators" to prepare for the future.
Typically, organizations rely on "lagging indicators" to measure and monitor performance. These metrics may present a picture of past performance, but they tend to expose problems after the fact, when the problems are more complicated and expensive to fix - if they can be fixed at all! Think of it like measuring cause and effect; if you just measure effect, then you miss the root cause, and that often leads to bigger and more costly problems down the road.
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