What does it take to start up a new facility?
Recently, I completed my Fisher Global Service Fellowship as an American Red Cross volunteer placed within the Central Ohio VA Ambulatory Care Center. Based on the growing challenges mental/behavioral healthcare poses for the VA, it has started a new focus on team oriented care.

By: Kate Groot

This model, the Behavioral Health Interdisciplinary Program (BHIP), brings together a team of Psychiatrists, Psychologists, Nurses, and Social Workers with the same group of Veteran patients to collaborate on the best method of care. The benefits this model can bring to Veterans include continuity of Veteran-centered care to prevent them from getting “lost in the system” and not completing their care. However, given the growth the Central Ohio VA has experienced, the facility’s behavioral health area had little space to allow the correct team working environment for this new model. Therefore, the VA identified that it would need a renovated lease space to place 4 of the 5 BHIP Teams together in a facility dedicated to BHIP. I came onto the project to help them determine the best way to layout this new facility in order to emphasize co-location of BHIP team members, as well as enable smooth patient flow.  I also determined the needs of the facility from an industrial engineering facility design and planning perspective to help determine a course of action in order to activate 6 months later.

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