Putting Customers at the Center of Everything
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West Monroe and Sandy Spring Bank discuss how to put banking customers first
Date : September 14, 2016 Time : 01:00 PM CST

Hear first-hand from Jackie Howard, Senior Vice President at Sandy Spring Bank about their journey to becoming "consistently remarkable"


Banks today are required to meet customer expectations and provide a great experience while keeping up with the increasing speed of change and new trends in the market. 

Join us as we chat with Jackie about: 

  • The decision to become a customer-centric bank and why now
  • How they approached the changes
  • What they did, achieved and learned through this transition
  • How to achieve a differentiated customer experience in banking

You will also learn about West Monroe's new banking Solution in Salesforce: Banking CXellence

To listen to the recording, please click here.  
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