Project Management Office
Don’t leave project success to chance. Put planning and execution expertise on your side.

If your bank is embarking on a critical core system initiative, a project management office can help guide success.

In an environment of unprecedented transformation, many banks will rely on high-profile, high-risk IT projects such as core-system conversions to drive future success. Consider:

  1. Does your institution have a strong track record for completing projects on time and on budget?
  2. Do projects typically meet business objectives? If not, do you know why?
  3. Does your staff have the capacity to complete projects as well as fulfill their day-to-day responsibilities?
  4. Has your team successfully implemented a core system before?
  5. How well does your organization manage vendors? 

A key to success

In our experience, a project management office (PMO) often is a critical element for delivering successful core system projects—providing the best practices and ongoing oversight to keep complex efforts on track with goals, on schedule, and on budget.

We can help you establish a PMO and project management capabilities that maximize the value of your critical core system projects. With a unique combination of banking industry expertise, extensive experience with major core systems and other industry solutions, and complex project management skills, we have helped many banks implement and utilize PMOs to manage complex initiatives through to successful conclusion.

Tailored to your needs

We work with you to create and operate a PMO that is tailored to your project and business requirements:

  1. Identify team members, develop objectives, and communicate key PMO activities
  2. Identify logistical and human resources requirements
  3. Define the required space, project management tools, and staffing
  4. Select staff and train them on tools and methodologies
  5. Launch and operate the PMO; review key projects to be managed
  6. Monitor and review project status and satisfaction with PMO performance; solicit and implement improvements 

Built on best practices

Our approach to establishing a PMO is built on best practices for project planning and execution. This starts with defining specific PMO objectives to ensure proper focus for responsibilities and activities, and it extends through to processes and tools that guide smooth conversion and ongoing optimization. Throughout, we apply principles that guide:

  1. Stakeholder inclusion
  2. Risk management
  3. Communication
  4. Metrics
  5. Monitoring
  6. Quality assurance

That’s business in the right direction.

West Monroe Insights
Improving and Optimizing Cross Dock Operations
View More
Related Insights
West Monroe's Eric Marks to discuss regulated interchange, mobile wallets, trends, and more
Date : May 22, 2017

Co-Brand 2017 is an event dedicated to best practices for co-branding credit cards and for forging co-branded credit card relationships. 

Join West Monroe and other industry experts to discuss the latest trends, best practices, actionable strategies, and insights to increase co-brand card revenues. 

Faster, smarter, more personalized service from the phone to the field
Date : May 16, 2017

West Monroe helps you establish an integrated platform for managing end-to-end field service using Salesforce Field Service Lightning and enabling your contact center agents, dispatchers, and field technicians. 

Join West Monroe at Card Forum 2017 in Austin, TX
Date : May 8, 2017

West Monroe's Eric Marks will be speaking with Michel Nischan, Founder and CEO of Wholesome Wave, on creating an innovative prepaid program that provides access to affordable, healthy food.