Many companies still use manual methods and disconnected on-premise solutions to manage work orders and scheduling for field services. This can lead to inefficient operations and high costs of service. Worse yet, it can affect customer experience and satisfaction.
Running efficient, effective field service operations means being able to put the right mobile employees and resources in the right place at the right time. Can you?
Integrating Field Service Lightning
We can help you establish an integrated platform for managing end-to-end field service using Salesforce Field Service Lightning—enabling your:
Field Service Lightning provides all features and functions necessary for seamless operations:
Skilled support from strategy through execution
If you want to streamline and strengthen field service, we are uniquely qualified to help. West Monroe Partners—a Salesforce Platinum Cloud Alliance Partner—has a well-established track record for successful implementation of complex Salesforce solutions, including a wide variety of field service initiatives.
We blend deep Salesforce experience with other areas of expertise key to improving field service operations, including workforce optimization, call center operations, organizational change management and industry operations and best practices.
This makes us the ideal partner to support you from strategy through successful introduction of Field Service Lightning within your organization.
Impact within weeks
By equipping you to put the right field resources in the right place at the right time, we can help you:
Best of all, we can establish powerful Field Service Lightning capabilities within weeks—so you can start delivering faster, smarter, more personalized service from the phone to the field.