Position your organization for success in a dynamic and challenging environment.
West Monroe Partners' Healthcare Payer Practice delivers business and technology solutions to a wide array of dental payer organizations. We help identify and evaluate opportunities, define a competitive and profitable path forward, and transform business to capture additional market share.

Healthcare reform, dynamic delivery models, technology innovations, and consumerism – the combination of these forces has created a challenging operating environment for Dental Payer organizations. Does your business have what it takes to succeed amid new regulations and an ever-evolving marketplace?

How will your organization respond to change?

The healthcare industry is in the midst of some of the most dramatic change it has witnessed in the past thirty years. With cost containment being a primary driver of transformation, dental payers are under significant pressure to adapt services and reimbursement models while engaging their members in new ways. While several questions around reform remain, many mandates and changes are already in play requiring forward thinking and immediate action.

We understand the forces driving reform and the changes taking place within healthcare.

Our experience enables us to translate this knowledge into winning strategies for your business in the form of facilitating strategic discussions, developing practical business and technology solutions, fostering technology innovation, and leading your organization through transformational change.

Whether your goal is to think strategically about member engagement strategies or Health Insurance Exchanges, create and implement a better business model, use data and analytics more effectively to fuel growth or contain costs, or to implement a new technology platform — West Monroe Partners offers the experience and resources you need to accomplish it.

We partner with clients to find real solutions.

Our technical expertise, industry knowledge and collaborative approach make us an ideal partner for the kinds of business critical technology initiatives that demand flawless implementation.   Because we operate at the intersection of business and technology, we are in the optimal position to facilitate claim platform build vs. buy discussions, perform software and vendor analysis/selection, and execute on the implementation roadmaps we develop for our clients.

Our consultants specialize in the intricacies and delivery of these business and technology initiatives:

  • Business Transformation
  • Call Center and Customer Experience
  • Claim Platforms
  • Business Process Optimization
  • Mobile Applications
  • HIXs and Portals
  • Enterprise Data Warehouses
  • Reporting and Analytics
  • Platform Selection / Migration
  • Entering new lines of business