Welcome to the first edition of our Workforce Optimization newsletter.

Welcome to the first edition of our Workforce Optimization newsletter.



In this issue, we discuss how using metrics like sales per labor hour or cases per hour can lead you to the wrong decisions about your operations. We also weigh the pros and cons of various pallet wrapping methods so you can improve operational efficiency.



Lastly, we will discuss how to use discrete labor management system simulations to evaluate new technology and equipment and how to strike the right balance between coaching and disciplining in a warehouse environment.



We encourage you to send us feedback on the content or topics you'd like to see discussed in future issues.



Best regards,

Sean Adkins and Jeffrey Arnold



This problem seems especially common in operations that have implemented engineered labor standards.

For many, the mere presence of numbers in a measurement or statement will give it all the credence necessary to be the absolute truth. But when those numbers turn out to be no more credible than guesses, they lead to bad decisions.