Welcome to the first Customer Landscape – a quarterly newsletter from West Monroe’s National Customer Relationship Management Practice. Our goal is for this newsletter to provide you valuable perspectives and another way for us to stay in touch. Moving forward you can expect to find our point of view, industry thought leadership, Salesforce.com wins and success stories, blogs and more.
However, in celebration of Dreamforce and the 15 individuals that we sent out to San Francisco to participate, our inaugural issue is focused on what our team is excited about and what our clients are asking about coming out of #DF14.
We hope that you enjoy this newsletter and find it valuable. Please let us know what you think, on this version and future editions, as we want to continuously improve. Thank you for your partnership.
Director - CRM Practice