Contact Center Management Certification Course
West Monroe will host BenchmarkPortal's certification course at our Seattle office August 15-17
Date : August 15, 2017
BenchmarkPortal offers one of the most highly regarded call center management certification programs in the industry.
Location:
Seattle

This three-day instructional program is led by the industry's top-rated instructors, who have over 150 years combined experience. In this workshop, they will equip you with the tools and skill set you need to improve your center's performance. The curriculum, which was originally developed by Dr. Jon Anton of Purdue University for AT&T, and has been expanded and updated by BenchmarkPortal’s staff of industry experts. Participants typically include Call Center Managers, Directors and Vice Presidents. West Monroe's Dan Davidson will serve as a guest lecturer during the course. 

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