Visit West Monroe at the premier annual educational and customer service conference serving electric, gas and water/wastewater utility professionals across North America and around the world.
Visit our Energy & Utilities team at booth #332 to learn more about West Monroe Partners! If you haven't had a chance to register, click here.
Plan to attend the session below to hear insight from our team:
Learn about 6 opportunities in the contact center to jumpstart your utility's customer experience.
Utilities have usually learned to implement technology incrementally. But the world is moving faster.
A comprehensive Customer Engagement Plan for the utility’s Advanced Metering Infrastructure (AMI) business plan.
Water utility executives are starved for more insightful operational data. As a result, many water utilities are considering or investing in automated metering infrastructure (AMI) and related analytics capabilities.