Business Transformation & Operational Excellence World Summit & Industry Awards
Join West Monroe as we discuss customer experience, operational excellence and culture transformation
Date : March 21, 2017
The Business Transformation & Operational Excellence World Summit & Industry Awards (BTOES17) focuses on how organizations around the world are rethinking and adjusting the role of operational excellence to prepare for the future, transform their businesses, and gain a competitive advantage.

West Monroe will be presenting on the following topics:

  • Culture can be your company’s biggest success factor- Mike Hughes, Senior Director, Operations Excellence
  • Architect Your Business for NextGen Customer Experiences - John Vance, Senior Manager, Customer Experience
  • The New Future with OpEx: What does the future customer look like? - Mike Hughes, John Vance, and Brent Miller

For more information on this event, details can be found on their website

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