Third Annual Operational Excellence in Insurance Conference
Achieving desired results – best practices in ensuring adoption and sustainability of transformational initiatives
Date : October 17, 2016
Insurance companies are undertaking transformational initiatives at an unprecedented scale and pace. However, an often overlooked factor in the transformation’s success is Organizational Change Management (OCM). OCM activities can mean the difference between a successful transformation and one that struggles with adoption and benefit realization.

Join Mike Hughes and Steven Waldrop to learn how OCM can be practically applied across your key initiatives to ensure business readiness and achievement of desired outcomes.

Key discussion topics include: 

  • Establishing a cohesive, realistic and measurable vision for an initiative 
  • Ensuring organization alignment of processes, structure, roles and capabilities 
  • How to understand and influence new behaviors 
  • Best practices in leadership alignment, employee/customer engagement, communications and training 
  • Setting realistic goals and progression of results through a ‘realization timeline’ 
  • The importance of change management and governance efforts before week one and beyond the implementation      
Case studies, examples and sharing of experiences from participants will provide practical learnings that you can apply back in your organization.
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Date : April 26, 2017
Join West Monroe Partners at the FinxTech Annual Summit in New York, NY.
Natural Language Generation Goes to Work
Date : January 24, 2017

Natural Language Generation (NLG) is a form of artificial intelligence (AI) which takes an input of data and produces a narrative similar to how a human would interpret the data. NLG technology can be very transformative when used in business situations, especially in industries that are heavily dependent on generating text summaries based on straightforward conclusions drawn from structured data and that lack the capital to support a large workforce.

Date : January 23, 2017

Data is an asset. That is the mindset companies in the insurance industry must quickly embrace if they are to remain competitive in a landscape that is being challenged from seemingly all angles. From product commoditization, shrinking margins and disruptive startups to aging technology and processes, changing customer expectations and regulatory uncertainty, insurance companies face a critical imperative to harness data assets existing within their enterprise today.